<img height="1" width="1" style="display:none;" alt="" src="https://dc.ads.linkedin.com/collect/?pid=102532&amp;fmt=gif">



Written by Scorebuddy


Our monthly newsletter includes blogs, tips for quality assurance in a call centre and the latest Scorebuddy news!

Click here to read the latest Scorebuddy newsletter.

July 2014 Newsletter about call centre software newsRead November 2014 Newsletter

Also Available;

October 2014 Newsletter

September 2014 Newsletter
August 2014 Newsletter

July 2014 Newsletter

June 2014 Newsletter

May 2014 Newsletter

April 2014 Newsletter

March 2014 Newsletter

February 2014 Newsletter

January 2014 Newsletter

Fill in your details to receive our monthly newsletter

{loadposition subscribe-form}

Tags: Blog


Soft Skills in the Call Centre Environment

In this eBook, you will learn:
– How soft skills are a predictor of agent performance.
– How to assess soft skills in the agent hiring process.
– How to develop soft skills in your agents as part of their training.
Download Now