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Guide

ScoreBuddy

Written by Scorebuddy

   

Newstalk interview Scorebuddy MD Derek CorcoranListen to the Newstalk 106 presenter George Hook radio interview with Scorebuddy MD, Derek Corcoran where he explores the origins of Scorebuddy and how it evolved over time.

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Tags: Blog

eBook

Soft Skills in the Call Centre Environment

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In this eBook, you will learn:
– How soft skills are a predictor of agent performance.
– How to assess soft skills in the agent hiring process.
– How to develop soft skills in your agents as part of their training.
Download Now