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Building a QA Framework for improved CX

Building a QA Framework for improved CX

A visionary webinar on building a QA Framework to significantly improve customer experience.

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On-Demand Webinar: Quality Assessment — Empowering the Contact Center Manager and the C-Suite

On-Demand Webinar: Quality Assessment — Empowering the Contact Center Manager and the C-Suite

  • Why customer journey success is dependent on the investment made in preparing and supporting agents on their journey
  • Why your..
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