How one Outsourcer switched from a Traditional Quality Model to an Innovative Model using Scorebuddy.
Scorebuddy's QA scorecard solution is being used at 5CA, a global outsourcer of customer service, to help improve quality,..
A publicly traded Internet services and telecommunications firm is using Scorebuddy QA scorecards to monitor behaviours that..
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A premiere global banking organization uses Scorebuddy QA scorecards as a centraltool for managing the firm’s credit card..
See how Beachbody utilizes Scorebuddy as an agent performance monitoring tool and performance gap analysis across its global..
They use Scorebuddy’s Compliance and Calibration modules to manage the quality of these campaigns. Compliance is used to..
Scorebuddy is being used throughout permanent tsb by Quality Assurance for both the Sales as well as Operations. It is being..